Florida Credit Union in Ocala, Florida

Don't go there for car financing. Ford credit is better all around. Ford has better interest rate and easier approval. Nadria was also very rude.

I love this place, absolutely the best! I got my truck loan, 2 personal loans & a credit card through them.

Absolutely HORRIBLE to work with and discriminatory against my husband who is a permanent resident of the USA, coming from Israel. Chase opened a bank account for him NO PROBLEM, but these people wanted my husband to jump through massive unusual and unnecessary hoops! He has ALL of his documents, stamps, Visa, Passport, FL drivers licence, bills in his name, social security card, on and on and on... These people refused to open a checking account for him. TERRIBLE people to deal with and HORRIBLE customer service. NEVER again! Do NOT recommend, and will NEVER get the bad taste out of my mouth from their discriminatory process for new permanent residents!! Just sad. **EDIT** AGAIN, my husband has a stamp of permanent residency in his passport, a drivers licence from Florida, a deed in his name, bills in his name, AND a social security card. Again, he had NO trouble getting a bank account at Chase. Highly recommend Chase as they do NOT discriminate against people immigrating from other countries. Ridiculous practices of discrimination abound at Florida Credit Union.

If I could give zero Stars I would. I have been a member of Florida Credit Union for several years and I went to the branch on State Road 40 in Ocala Florida with a durable power of attorney for my brother who was in a car accident back in January and suffered a traumatic brain injury. Over the last five months we have worked diligently at getting all of his financial things in order and his medical needs and now that he has been receiving his short-term disability checks and reimbursement checks Florida Credit Union will not honor the power of attorney so that I could continue helping my brother with his financial matters. And they seem very unconcerned and without compassion about the situation. I am totally disappointed which Florida Credit Union and their policy to not even take the time to I have the power of attorney authorized by anybody they just flat-out refuse me. I am in contact with an attorney who specializes in power of attorney paperwork because it states right on my power of attorney that third parties are not allowed to refuse these papers because having a power of attorney allows me to act on my brother's behalf. This money is to help with my brothers COBRA insurance which we all know is very expensive that will allow him to stay in the rehabilitation center that he is in. Without the Cobra Insurance his insurance will expire and he will no longer be able to stay at this Rehabilitation Center. Which we spent $13,000 to get him into because it was the best Rehabilitation Center in Florida. I frown at the hospitality and customer service that I was shown today. I will be closing my business account in my personal account with them and will be opening an account where I will feel like somebody is concerned about my personal matters. Of course I call your 800# and I was on hold for over 45 minutes. I hung up, went to Center State Bank on St Rd 200 and within a few hours, after their office manager reviewed and authorized it, my Power of Attorney was approved. They apologized for the way I was treated and I'm going there in the morning to open my brother's account and I hope you reprimand your employees who turned me away so callously. Even the attorney who prepared the document was beyond disbelief that it was not honored. And even worse, not even handed to someone to see if he could be authorized. If FLCU does accept DPOAs, then your staff needs to be educated and brought up to speed on policy so no other person ever has to feel like I did that day.

Very good customer service.....and willing to help you as much as they can.