Tower Loan in Bossier City, Louisiana

This company reminds me of a loan shark. I have never borrowed but my family members have and the interest rates are outrageous! There is a special place in hell for people working at places like this that defraud other people.

When my husband and I purchased our wedding bands in March, we decided to utilize 0% interest financing to spread out our overall wedding costs as a way to limit the burden. We had not heard of Tower Loan prior to our jeweler's connection to them. Since then, I continue to be disappointed by their PREDATORY techniques. They call and mail loan offers frequently even though I've repeatedly asked for it to stop. They force you to pay in person each month if you do not want to pay a transaction fee per payment of up to 4%. And when I am forced to walk into their office to pay the account, they try to convince me that I need to take out more loans. Frankly, it's the worst feeling to have - thinking about all the ripped off people who take the money without understanding the consequences because the reps smile and ask nicely - and it's been five months of this. Today, when the woman at the counter asked me if she could give me money today, I calmly (but not happily) said "I'm standing here with my checkbook ready to make my payment, so no, I do not want you to give me any money today." She then quickly elevated the situation all the way to screaming. I explained to her that I'm fed up with their methods and she claimed that it wasn't her personally doing it so I needed to get rid of my attitude (you know, because I owe her something...who's the customer?). I asked her to bring those people up here then. I'm happy to talk with them directly. Then she tried to make me sit in a chair and wait for her manager, but that was when her manager walked through the door. When he asked what was going on, I explained my frustration and that she refused to help me. She adamantly denied it, of course. Another employee that witnessed the interaction asked for the woman to head to the back of the office and he took my payment. I could barely write the check, I was shaking so much. The manager, in his surely infinite wisdom considering he's a manager of a quick cash place, sent her back to the front counter as if nothing happened. She was back in her seat before I had even signed my check. This company gets one star because of their extremely poor customer service, predatory methods, and consideration only for the money they make and not for the customers they serve. I will pay my loan off in full well before they make a dime off of me and never look back.