Weller Mortgages Inc in Dayton, Ohio

This is long but worth reading if you plan on renting from them. This place deserves 0/5 or -5 stars. Management is beyond terrible very rude and disrespectful. I went to the office 1-3-18 to drop off rent around 11am and make them aware that the sump pump had quit working. The manager told me that they wouldn’t be able to make it out today but that she would send someone the following day, 1-4-18, I said that’s fine but that I had to work 11am-11p on the 4th so she said she’d have maintenance be there at 9am on the 4th which I was fine with. The 4th came and went no one came, no one called, no one left a note on my door or in the mailbox. On the 5th I went back into the office before work and let her know that no one came or tried to get ahold of me she started out with a lie saying that she called me I looked at my call log to double check then showed her the call log which had no missed calls from them. Then I preceded to tell her that now the problem has gotten worst and that now when I shower water is coming out of the base of the toilet and when I flush the toilet dirty water was rising up out of the shower. She responded with “huh sounds like somethings wrong the sump pump it must be backed up”. I told that exact thing 2 days prior. So she said she’d send someone out there and I said ok and that I worked 11a-11p again today she got a nasty attitude and said “well when are you gonna be home” I told her that I was off the 6th she rudely responded with “Are you off all day?” I replied “Yes” then she told me that he would be there the 6th. The 6th came but just like before no one came no one called or left a note saying someone had been there. I had been there from 12am to 4pm on the 6th my door didn’t knock once and my phone never rang. Now I’m pissed. I go in on the 8th she lets me in the door and greets me with the words “sump pump” I said yes why isn’t it fixed and why hasn’t anyone got in touch with me she immediately blames maintenance and says he was suppose to be there and that he called me which again was a lie. I tell her someone needs to fix this immediately she said that’s now how this works he’s busy and can’t get to it today then tries to blame me for working the even though we had agreed upon 2 days,the 4th and the 6th, for the problem to be fix in which no one came or called to say they couldn’t make it or anything. I tell her I’m done with this place and I want released from my lease at that time she’s on the phone with maintenance and tells him “never mind he’s said he’s moving out” so I tell her no he’s still coming to fix it I just paid rent I’ll leave at the end of the month. I ask her what time does maintenance start their day she said 8am I said tell him I’ll see him at 8am she tells me no it doesn’t work like that I said well it’s going to and he’ll be there at 8am. Now I wasn’t expecting him to be there at 8am but I did expect someone to come before I headed out to work, 11a-11p, yet no one came. I’m out of characters but I’m writing this on 1-29-18 1147pm and the problem has yet to be resolved and they still have yet to call or leave any type of notice on when they would fix the problem