Bank of America Financial Center in Stafford Courthouse, Virginia

0 Stars !!! Stay away from any of these Banks there are no good do your research unless you have a lot of money and can pay your card off every month I would strongly advise not getting a credit card through any Bank and if you do make sure you thoroughly understand what compound interest is and make the best effort to pay your card off in full every month Today my husband made another attempt to close his accounts and was unsuccessful it seems like every time he goes in there they have a different story no one knows or is willing to explain all these extra fees his account monthly maintenance fee and then to $12 fees which their only explanation for those was there for advertising and improving the business but why did he have 2 just a couple days apart from each other no one could explain that either he paid his credit card in full before the due date end end of the billing cycle then they told him he had over a $60 payment that was due because of Interest but that interest was not included on the bill they won't explain to him why they just told him it was in his contract and there was interest on the credit card which again we paid in full before it was due so this interest should not have occurred he called the number on the back of the card They told him he has to pay it he went back into the bank to try and talk to someone else and the teller gave him an attitude and asked him if he was planning on framing the card. I would strongly recommend avoiding this place all together use at your own risk if you decide to but from our personal experience it destroyed our lives for years it seems like no matter how much money we put towards it the bill never went down even when the bill wasn't that high maybe three or four thousand dollars putting $1,000 towards the bill did not knock it down any in fact the next month the bill was almost exactly the same as the previous month and when we talk to the bank about it during that time they told us that it was because of daily compound interest and the annual percentage rate and some other things but they couldn't give us eight actual clear answer and break it down into the math. The only saving grace is that sometimes some of the employees are nice and understand what you're going through and actually feel bad for you but in the long run they can't help you

4:30 pm, only two tellers are working, there’s a full line of customers, and the lobby is packed. Why would the manager not bring in additional people during prime hours?

The Walmart Door Greeter At This Bank Was So Loud And Unhelpful! She Asked Me If She Could Help, Then She Went Completly Left Field With The Conversation! The Questions I Asked Her She Didnt Seem To Understand & I Felt Like I Was Talking To A Wall. It Was Such A Horrible First Impression From BOA I Dont Even Want To Bank Here!!! Are They All Like This??

I usually use the ATM here but the one time that I used the Business Services inside the center the service was second to none. Banks are all about scale these days and BoA has it. Their business credit card at Premium Honors level offers a fantastic range of benefits and discounts.

I typically bank with another bank due to our options with that bank. It is very hard for me to continue after receiving such wonderful service from Felicia. She goes above and beyond. The rest of the staff are wonderful as well. Highly recommend Stafford Marketplace Bank of America and Felicia Howard.