First Virginia in Roanoke, Virginia

I dealt with Jeremy at the Lakeside location and he was phenomenal. I had trouble making payments on time as a flex schedule nurse and ultimately, my father had to help me. He came in and was firm with the staff but never used a “cuss” word and paid my debt, and left the establishment in good standing. I once again am having financial difficulties (as my regular client passed away) and visited the Williamson road facility. I agree with previous posts, these women are cruel, nasty, and hateful. I was actually berated by one saying “you’re a grown woman you need to learn to take care of your own accounts...I won’t have family members coming in here cussing at me.” My family is well educated, well mannered, and while my father was upset at the situation, I have never heard him utter a curse word in his life. To be berated like that in a time of need is extremely hurtful. They may come through with some cash but if you deal with the white trash women be prepared to jump through hoops

I don't like or love first Virginia loan they are a bunch of b.s. people you have to be first class people to get a loan there the female are not helpful and the men don't care they are not for the people they are (do boy or do girls) for the company I wouldn't go through the b.s go somewhere else for a loan I have been there 4 times and every time I have been f$$$$$ over

Great people and Customer Service, they offer Western Union, Money Orders. They cash check, all types, 2 different revolving Lines of Credit and Title Loans. Awesome place to take your business

Worse place you could ever get a loan from. Took a 350.00 loan out paid 150.00 of it back within a week of getting it. It was told to me since I had paid before time that my loan pay off date was extended by a month (this was told to me by Amanda) went into the store today to pay and Kimberly tells me I've accumulated interest since it wasn't paid off sooner. After advising her what her employee told me and showing her the proof. I was told she couldn't help me. Not to mention the nasty attitude that came along with her poor service. She even stated that the employee was wrong and needed more training yet she still done NOTHING to correct the mistake! If I could give less then one star I would. STAY AWAY FROM THIS PLACE. Oh and I almost forgot. The manager Kimberly also felt the need to threaten me with “I’ll call the police on you!” Went picked the phone up as if she was going to call. I could only assume she thought it would scare me. After I didn’t budge of fear hearing her threats. I had to call the police on her! Bad business. Racist workers!