Helm Associates in Bristol, Pennsylvania

This company is TRASH and predatory lending at its best! The worst decision I’ve made while desperately search for a new car was sign a contract with them and b&b automotive! I don’t care how desperate you are please go elsewhere... their customer service is terrible... they tell you fraudulent information and pretend they never said it. They turned my car off one day because I gave them a bad review on Facebook! too funny. They got their piece of trash back and since then I’ve been able to purchase the vehicle I wanted in the first place with a much better monthly payment and interest rate. Don’t do it with this establishment... you’ll regret it fully! I also know someone who use to work there and a lot of the good reviews you see on here aren’t even genuine. It’s employees. Just terrible.

I’ve Purchase a vehicle from b&b auto , not even a month that I had it yet ! Been having problems with the Vehicle every since I got it ! Payment was due today my first payment! Came outside my car didn’t start ! I guess Lisa whoever that woman is did it !! Someone told me Isaac is the best outta all of them ... I guess I got the devil ‍♀️ , didn’t even wanna give them a star but that’s the only way I can post ! After I give them a star

Purchased a 2007 Toyota Camry from them back 2016 which was a lemon! Selling me a car that’s been in an accident and then to top it off my credit score didn’t rise as they said 100 points or more with on time payments. My loan was done with the 2007 Toyota Camry(credit score didn’t change), so I figured I would give it another go this time they put us in a 2011 GMC Arcadia which is &20,000 and it’s Christmas time 2019 now keep in mind we’ve never miss a payment, I called to see if I can make a payment arrangement due to a family emergency, I was told no one is getting an extension this month, Bahhumbug

we've had this company for 5 years and our last year has been absolutely terrible. They've messed up my husbands credit by removing a previous auto loan from his credit file which dropped his score by 100+ points. We paid $20,000 for nothing & they refused to put the account back on his file as paid but yet we have another loan with them, we didn't find any of this out until after we signed for the new loan. If i were you Id spend your money elsewhere because at the end you will NOT get any credit for paying of your loan. My car is off today for god knows what reason when ITS PAID FOR! we called these people literally 100 times and got no answer. Left countless vm's and still no answer. I can't wait til we find another loan to trade this bs car in for. NEVER AGAIN.

Received a loan through this place for a vehicle. I paid every single payment on time not a day late. I went to buy a new vehicle from a different dealership. The dealership sends the payoff check from the loan that I had the with helm and associates. The same day they received the payoff check they withdraw funds from my account which puts me at over paid. I call and they are aware of this. I was told I will receive a check within 7 days. Never received anything. Day 12 I call to figure out what's going on here and the ignorant lady that I spoke to basically told me that the check has been sitting on the bosses desk and it's never been mailed out I mentioned that I was told I would have a check within 7 days she basically told me I'll get my money when I get it. I asked for my account manager she tells me she's not there and refuses to give me her name and extension number.