Steward Financial Services in Maple Shade Township, New Jersey

The worst experience I’ve ever had with a bank period. Renee the supervisor was rude and unprofessional. The Manager Chris took two days and two messages before I received a call back. Watch out for the scams of this bank. I made my first payment through the automated phone system entered my account number and routing number and received a confirmation of my payment on 11/5/2109. On 11/12 I received a message from Renee saying it was imperative I give a call back. I immediately called back only to be reprimanded by her saying “your check bounced you had insignificant funds”. I explained to her twice before she looked forward that I did not pay by check. I asked to speak to the manager she told me he wasn’t available and I could leave a message. I asked her if I could ask her one more question, her response was you can talk to the manager from now on. The manager called me back finally, explaining to me that the automated system missed a digit from my account number so I was being charged an additional $20 fee on top of my payment. I explained to him that I DID NOT miss a digit in either my account or routing number. He then told me that there was nothing he could do about this charge. I paid the $20 fee even though I knew fully my information was given correctly and on time. I hope people will read all the terrible reviews on this bank before using them. I know if I had seen all the awful reviews ahead of time I would have steered clear of this dishonest fraudulent bank. If Holman Ford suggests you finance through this bank RUN!

I am shocked there is even 1 bad review. I just got my second loan with this company and never had any issues. I set up automatic payment and they sent the title as soon as I was done paying. I even had an issue for 2 months were my card didnt work and they worked with me. Thank you and I promise if you pay on time you will be happy.

The absolute worst company I’ve every dealt with!!! I was hung up on twice once by Keisha because I corrected her when she emailed me calling me Mr.... and the second time around from the manager Renee who was “defending” Keisha because I “used profanity”. This place is the biggest scam. Not only was tonight a terrible experience, but every single time I call in. Rude, unprofessional, condescending... run for your life!!!! I will be contacting my lawyer and BBB to handle this for me. Ps. I called back 6 times after the two associates hung up on me and no one answered! Seriously.. whoever is reading this review right now, I beg you, do not do business with these rude scammers!

Worst financing option there is out there. First off I have excellent credit. I was buying a 19,000 dollar car. Wanting to put down 6k.. they said I could only be approved if I put down more. So I put 13k down and got approved at an outrageous 9% interest rate. So I buy the car and have it for 2 weeks when they cancel my approval. They do not answer their phones when you call. I am now left with having to pay off the rest of the car some other way. Let me be clear. I have an 800 + credit and have never been late on a payment on a loan. This company is a disgrace and by the other reviews I see on here other people feel the same way. Their customer service is useless and they don’t hold true to their word. Avoid at all costs

I never ever write reviews but I think this one is warranted. This is the worst loan company ever!!!!!!! I tried to explain my situation to the man that handles my account (I use the term man very loosely) only to be marginalized by this person. I have never been spoken to in this manner. Very rude and ignorant people that work for this company. Avoid if at all possible.