Moneytree in Las Vegas, Nevada

Horrible dont want to help fix an issue one of there workers did.. leaving ppl in a bind... knowing nothing was given.. system is messed up!!! Workers lie to protect there own and is racist... only help certain people and lie saying money was given when it wasn't, this location is horrible and need to be shut down.. SMH.. NEVER COMING HERE AGAIN!!

I had the most ridiculous experience with this Money Tree on Flamingo. When I first arrived, the teller was giving a casino employee the most difficult time to cash his check. It was obvious that he just left work but she did not cash it because his manager did not answer the phone. He was foreign, I believe French and that seemed to be the real reason. Next there was a Black man that was there to pay his loan off and the teller told him her system was down and he would have to come back in 20 minutes and there's nothing she can. Next a White woman came to the counter to cash her check with no issue. They laughed and joke and the operation was smooth. When I got to the counter, I attempted to cash my check and I was told the system was down. I asked, "how did she just cash her check?" Her and response was "because I know her, she comes here enough.". From that point, I knew there will be an issue. I was directed to wait until the system was back up and did. I was there to cash a third party check that was endorsed to me. I also had a notarized power of attorney letter in case I needed to show proof of my legitimacy. They lady did not understand what a notary was and told me my document was invalid. She made copies and said a manager will call me in the morning to move forward. That did not happen so I called. They continued with the same scripted line that I was given earlier on my initial visit claiming my documents to be invalid and wanting multiple verifications. I maintained my composure but I am completely upset with all the back and forth and running around for no reason. Absolute waste of time. I will never go there again and I will highly recommend that no one else does.

Normally it's a better experience today with the teller Alyssa things started good turned bad once i didn't agreew with how using their community computer.. Nothing personal but she can't guarantee me that they clean their search history for me to log my personal information in their computer for my files...NO NOT so now there was a Spanish gentleman with his friend moves next to my business so of course it's freedom of speech i informed her i don't know him while he being nosey trying to see my information... So after all of this her and the other tellers speak in Spanish and of course my application was denied and i ask you why ??? So I've had a few bad experiences with this location the one on Sahara much better staff and over all atmosphere when arriving the flamingo location they barely say hello when you walk in like all the other locations... Now moneytree as a whole great just not all employees go through a customer appreciation class or just check to make sure all locations are not being bias to BLACK HUMAN BEINGS !!!

Be prepare to have your state issue or government issue Identification card

The Best and most cooperative staff...