EZPAWN in Federal Heights, Colorado

This is good place n ppl been here forever n go all these ones

I had 2 kindle fire 10 tablets. both 64 gig. I had mentioned to my mother I needed it for work. with out knowing I had already purchased one my mother bought me a second one 2 months later. Now I have 2 and don’t need the second one. admittedly I had waited a while to deal with getting rid of the second unneeded copy. However I visited this location today to sell the unopened second copy and was told by the manager (mori) that they couldn’t buy it with out a receipt. since the unopened one was a gift I had no receipt. she did advise had I brought the used one in they could offer me 40.00 dollars for it. as someone unfamiliar with pawning anything I thought this was strange that a new copy of something was harder to sell. after calling other pawn stores from the parking lot and getting similar info I decided the simplistic solution would be to just go get the used one and sell that and keep the new unopened kindle. so I went home and swapped out the kindle and took back the used one instead. they were busier when I went back so I waited in line for about 20 minutes. when I got to the counter I was again speaking with who I assumed to be the manager (Mori) and explained that I thought this would be a simpler way to do the exchange. this time however I was told it was a different model number (which it’s not, I double checked) and that it was only being sold for parts now and she would only give me a few dollars for it. this is literally a bait and switch. terrible customer service when I did follow the advice given to me by her. as a 1st time customer to the world of pawn I can safely say this will be my last experience as well. I thought it would be quicker and easier to pawn this item (although I would get less for it) but now I realize why people prefer craigslist and ebay these days.... I will be selling this item through ebay where this same kindle goes for $80-100 and deal with the hassle of shipping now instead, since this has been such an unpleasant experience for me.

I went in today about an hour ago. My daughter saw a razor electric scooter that she had to have. It was on clearance for $27.00 so I asked the person at the counter if it worked. The person said that everything is tested before they take it and that it was on clearance because it didn't come with a charger. So I bought it and went to Walmart and bought a charger. When I plugged it in the charger said that the battery is bad. I thought no big deal, I'll just return it. When I tried to return it they refused to return it. I told them that they were basically stealing my money and they said look at it how you want to. I have bought 6 guns from them in the last 12 months and I will never buy anything from this shop or any ez pawn ever again. I also do not recommend that anyone go here. Absolutely unprofessional. Not worth your time or money

There lady "manager" was super rude the last time i went in there 2 sell stuff. That's why I choose Fast Cash Pawn on Pecos Street always nice friendly n try to get me as much as they can for my items. Here these people r just plain rude.

I always find really good deals here.. and there is a lot of everything to choose from.. Typically I’ve always had an issue with how long it takes to finally get assistance .. seemed like no matter what- there would be at least a 10 minute wait.. but I do have to admit.. my last couple times have been really good .. and my very last visit a week ago was above and beyond great customer service .. I like the direction this location is going in...