Academy Mortgage Corporation- Santa Cruz – Capitola in Capitola, California

Monica's and Nika's levels of competency, experience, efficiency, and tenacity to get me the best possible loan are beyond compare. They both work from the heart and offer amazing customer service. I highly recommend them.

Monica's communication skills are excellent. She never seems hurried when speaking with the clients or with me. Her performance is thorough and efficient and fast. She is dogged in her pursuit of a perfect file to submit to underwriting. Therefore, approval comes back quickly because she has done her job on the first round. She usually answers her phone on the first ring, which is astounding. You can hear her smile through the phone when you listen carefully. Right through the phone, there's Monica's smile. Lastly, if there are complications, that's when she brings her creativity into the mix. It's a must in the real estate business where there is as many different situations as there are people in the world.

My wife and I chose Monica through our real estate agent and friends recommendation. We are very grateful and feel really fortunate to have had Monica by our side during the entire loan process. She is extremely knowledgeable in her field and explained everything to us. She didn't mind repeating information to us so we understood the financial terms and lingo. Monica was so patient with us and especially when we brought our toddler with us. She would make sure he was comfortable and would let him play with the toys she kept in the office. We have much appreciation for the hard work Monica spent on our loan, even working weekends and evenings to accommodate our schedule. She and her team are very professional and supportive and took great care of us from our first visit with her, even to after we were settled in our dream home. We highly recommend Monica and will definitely use her for any future loan or refinance needs. Thanks Monica. It was truly a pleasure working with you!

Monica and her team have helped our family achieve our dreams in more ways than one! From guiding us through the credit score building process, to jumping through hoops to get us a approved for our first home loan! We recently just refinanced as well and what a blessing that was! We cannot praise Monica and her team enough and highly recommend her through any stage you are in, in the home-buying process. She is patient and does a super great job of walking you through the steps needed to achieve your dreams. Thank you Monica!!!

Monica worked patiently with us for 2+ years to help us build our credit score and then execute our mortgage in double quick time. She is extremely trustworthy and has a massive amount of knowledge and contacts to back up her exceptional moral and professional standards. Monica was actively willing to advise us to go with a different mortgage provider that looked like was offering a better deal. The other lender could not fathom why Monica was contacting them - She wanted to ensure our best interests were being served and literally was willing to step away from any personal benefit after 2+ years of working with us. Monica is a one-off, with a hard working dedicated team behind her. You will be very fortunate to have her working for you!