Advance Financial – Corporate Office in Nashville, Tennessee

Genuinely just an awful company. They indoctrinate a lack of empathy into every employee. They capitalize on the fact that most customers have a lack of financial understanding. Often the same reason why they are in need of a loan in the first place. Constantly, people are getting in over there head because they don’t fully understand what the are agreeing too. Advanced Financial selects store locations based on the poverty level. The most profitable stores are in lower income areas. The majority of their revenue is made on the backs of the poorest people. They claim to have donated thousands to charity, but when you’ve crossed a billion dollars, it’s nothing other than a sort of token chip to use with advertising. Companies that operate like this should be illegal and the owners put in federal prison.

This company steals robs and blindsides it’s Customers. I have had an account and all started fine and for reasons unknown by apparently anyone it just started doing bills every 10 days instead of on my pay days I called and let them sync with my bank so they could see paydays and align payments to said dates after 7 phone calls and 7 times they synced account they still have money trying to come out on wrong days they advised me I would have to call every time to manually change the payment dates every time and also call in to make said payments since they were changed. It’s just there way of trying to trick you into a collections trap where they can charge you mad fees and collections I don’t recommend anyone use this service. If u need cash that bad find alternative company or go rob a bank either would less hassle than this nasty excuse of a business. Just kidding don’t rob a bank. Just don’t use this company.

I took out a loan with this company and I paid it off within a couple of weeks. When I logged into my account is shows a 0.00 balance and when I click on refinance/payment it shows I owe $34.18 and it is scheduled to be debited from my account in October several months from now, Every time I call customer services no one can explain why I have a balance and why it scheduled to be debited several months from now, I think this a scheme. Now I have to close my current checking account and open another. I also have contact all my creditors that I automatic drafts and reset those accounts. Everyone I talk to seems to be in the corporate office but fix this issue.

I wouldn't recommend this place. I'm trying to figure out how 279% interest is even legal. I managed to pay my $600 loan back in 4 months because I figured out how to work their system. Pay as much on the principle as you can as often as you can. You have to specify that that's where you want the money to go, otherwise it will be eaten up in interest and fees. If you are not able to do this, I highly suggest you stay away from these crooks.

I had gotten hit by an 18 wheeler in 2015 and had to stop making payments, however the account was paid off in full. Now they won’t let me receive another loan. They don’t care about their customers nor situations that occur in life. I wouldn’t recommend anyone to go to this place.