United Check Cashing in Wilmington, Delaware

This place is terrible! I went over the summer to buy a money order and was charged over $12 in fees after being told I would only be charged $1 for a money order. After going back to inquire why so many different transaction fees were listed on my account I was shown a sign that said "$3 ATM Fee" and told rudely that the fees were explained to me. I don't buy money orders so when I needed one I was told the fee is $1. I asked if I could use my debit card like cash or would it be better to get cash? I was told I could use my debit card. The Indian guy (maybe manager or owner) said he would need to do two different transactions but it would be 1 money order so it would be $1. I said ok knowing I would just keep an eye on my account. I was nailed with over $12 in fees, $6 per transaction. So when I saw the additional charges on my account the next day, I went back to the store. I explained to the Indian lady what occurred as the man sat behind her ignoring my complaint. He finally interjects to say rudely he explained it to me. I responded that he did not because I would not have wasted $12 if he told me that. I would have went to my back which is an additional 5-10 minutes away as I would not have willingly wasted money like that. She responded in his defense that he trained her and would have explained the fees. I responded once again he did not tell me. This is when she points to the "$3 ATM Fee" sign. I looked at her puzzled as to why that would apply to me since I wasn't using the ATM. I don't use ATM's outside m banks because I don't want to pay their fee for my money. She responds that's the sign that he would have shown me and explained. None of which happened. She then says that most people don't care about the fees to which I let her know that I'm not one of those people. Needless to say, I did not get my money back but I learned not to patronized this place anymore. If they were located in any other neighborhood they would not have conducted business in this manner.

I am the owner of a company ; I have to deal with writing a post to this organization that calls me and hangs up and says that they are not comfortable in talking with me, my employees constantly have problems there!!!!

Came in with a check, which was a gift from my mother from South Carolina. The bank my mom has is only in the south, regardless it’s legit. So when I hand this lady the check she automatically looks at it and says this is a fraud check it’s no good. I then explained where it was from and who sent it out to me and she proceeded to call the bank telling me “you can get in big trouble for this but this is on you”. She called the bank gave the account number and Wallah!! Oh it’s a good check. By then I already felt disrespected. So her and her coworker continue to analyze the check as if they didn’t just call the bank to confirm. They ended up calling the bank RIGHT back to confirm some more info. At this point I said forget it, I felt I was being discriminated and mistreated. Very Unprofessional! Told them give me my check back and I will never step through there again

Hi. I went to this place this afternoon. The Indian woman was very rude, told me aggressive bad words, yelled to me. I was really discriminated for her. She said I bothered her just because I asked for a receipt, and She had to hang up the phone to pay attention to me. I don’t recommend this place anymore.

I've NEVER had a problem at this place. I go there, the lady always has a smile on her face. And she gets the job done quick (the Indian one)